{"xsrfToken":"662b6f5d9015daf33e3c3398ca89640e9be15790_lout","branding":{"id":"9","key":"smst","name":"SYNAXON Services","portalBaseUrl":"/servicedesk/customer/portal/9","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/9/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#295f66","headerLinkHoverBGColor":"#295f66","headerBadgeColor":"#295f66"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen im SYNAXON Help Center.","sharedPortalName":"SYNAXON Help Center","userInitialAnnouncementHeader":"Hier kannst du Anfragen an das passende Synaxon Team stellen.","userInitialAnnouncementMessageWiki":"<p>Im EGIS gibt es zahlreiche Beiträge, die dir helfen können:<br> <a href=\"https://egis-online.de/cgi-bin/WebObjects.exe/EGIS.woa?page=WPHelpAndInstructionPage\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">EGIS Hilfe und Anleitungen</a></p>","translations":{"de-DE":{"helpCenterTitle":"Willkommen im SYNAXON Help Center.","sharedPortalName":"SYNAXON Help Center","announcementHeader":"Hier kannst du Anfragen an das passende Synaxon Team stellen.","announcementMessage":"Im EGIS gibt es zahlreiche Beiträge, die dir helfen können:\n[EGIS Hilfe und Anleitungen|https://egis-online.de/cgi-bin/WebObjects.exe/EGIS.woa?page=WPHelpAndInstructionPage]","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"localeDisplayName":"Englisch (Vereinigte Staaten)"},"en-GB":{"helpCenterTitle":"Welcome to the Synaxon Help Center","sharedPortalName":"Synaxon Help Center","announcementHeader":"Do you need help or support? Here you can send requests to the support and content management.","announcementMessage":"*Support Tel.:* 05207 / 9299-333\n\nIn EGIS there are numerous contributions that can help you:\n[EGIS Help and Instructions|https://egis-online.co.uk/cgi-bin/WebObjects.exe/EGIS.woa?page=WPHelpAndInstructionPage]","localeDisplayName":"Englisch (Vereinigtes Königreich)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#3e8c9c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/13399bb4-b982-47cf-b30b-6a50dcaadff7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDBmZGNhZC0wMGExLTQzNzMtYTVhZi1hMjVlYTM0NjhlNzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEzMzk5YmI0LWI5ODItNDdjZi1iMzBiLTZhNTBkY2FhZGZmNyI6WyJyZWFkIl19LCJleHAiOjE3MzUxMDk0MDEsIm5iZiI6MTczNTEwODgwMX0.PAA3jV6Mms3ifJh69_DVHcTfftCwrBXnyHGu40VKXYs&client=700fdcad-00a1-4373-a5af-a25ea3468e76&height=300&mode=fit","bannerMediaApiFileId":"13399bb4-b982-47cf-b30b-6a50dcaadff7","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"9","key":"smst","projectId":10050,"serviceDeskId":9,"name":"SYNAXON Services","description":"<p>Wir bei den SYNAXON Services sind gern für dich da. Egal, ob du Fragen zu unseren Produkten hast, oder dich zu unseren Pilotprogrammen anmelden möchtest. Hier findest du Hilfe!</p>","portalBaseUrl":"/servicedesk/customer/portal/9","onlyPortal":false,"reqTypes":[{"id":"317","name":"Einreichen von Knowledge Base Artikeln","descriptionHtml":"<p>Vielen Dank, dass du dein Wissen und deine Best Practices mit der Community teilen möchtest. Gerne bieten wir dafür einen Platz in unserer Knowledge Base.</p>\n<p>Wir haben eine Bitte: Solltest du in deinem Artikel Bilder integriert haben, reiche diese bitte separat als Anhang ein und verweise im Text auf das jeweilige Bild. So können wir deinen Artikel qualitativ bestmöglich umsetzen.</p>","callToAction":"Einreichen von Knowledge Base Artikeln","introHtml":"<p>Du möchtest dein Wissen mit der Community teilen? Fülle einfach das folgende Formular aus.</p>","icon":10487,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[64],"key":""},{"id":"286","name":"GESCHLOSSENE Pilotphase: Managed EDR","descriptionHtml":"","callToAction":"GESCHLOSSENE Pilotphase: Managed EDR","introHtml":"<p>Hier kannst du dich für das aktuell laufende geschlossene Pilotphase bewerben.</p>","icon":10498,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[55],"key":""},{"id":"246","name":"M365 (CSP) - Support","descriptionHtml":"","callToAction":"M365 (CSP) - Support","introHtml":"<p>M365 (CSP) - Support</p>","icon":10518,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[37],"key":""},{"id":"244","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Technischer Support / Portalanfragen</p>","icon":10466,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[37],"key":""},{"id":"166","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"167","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Berichte uns von den aufgetretenen Problemen.</p>","icon":10545,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"308","name":"Hersteller Support","descriptionHtml":"","callToAction":"Hersteller Support","introHtml":"<p>Hersteller Support für Mail-Anfragen</p>","icon":10511,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"309","name":"Hersteller Support","descriptionHtml":"","callToAction":"Hersteller Support","introHtml":"","icon":10472,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"356","name":"Interne Tickets","descriptionHtml":"","callToAction":"Interne Tickets","introHtml":"","icon":10469,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[],"key":""},{"id":"285","name":"Pilotprogramm: Managed Security Audit","descriptionHtml":"","callToAction":"Pilotprogramm: Managed Security Audit","introHtml":"<p>Hier kannst du dich für die aktuell laufenden Pilotprogramme bewerben.</p>","icon":10498,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"310","name":"Synaxon Interne Anfragen","descriptionHtml":"","callToAction":"Synaxon Interne Anfragen","introHtml":"","icon":10481,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[],"key":""},{"id":"162","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigst Du Hilfe bei der Installation, Konfiguration oder Problemlösung? Fordere Unterstützung an.</p>","icon":10520,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":37,"name":"SYNAXON Services Support"},{"id":55,"name":"SYNAXON Services Pilotprogramme"},{"id":64,"name":"Knowledge Base Artikel einreichen"}],"orderMapping":{"64":[317],"55":[286],"31":[162],"37":[244,246]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"896bea43-8a8a-3888-ae09-00f8942c4bb7","appLinkName":"System Confluence","appLinkUrl":"https://synaxon.atlassian.net/wiki","spaceKey":"SMST","spaceName":"SMS Technik","spaceUrl":"https://synaxon.atlassian.net/wiki/spaces/SMST","isServer":false},"labels":[],"projectKey":"SYSTE","serviceDeskId":9,"kbLinkDomainURLs":["https://synaxon.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SYSTE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDBmZGNhZC0wMGExLTQzNzMtYTVhZi1hMjVlYTM0NjhlNzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzUxMTAwMDEsIm5iZiI6MTczNTEwODgwMX0.RUn47P_up14PKnseYgutgALD6edrSF1nreswt3W96gQ","targetCollection":"upload-project-10050","endpointUrl":"https://api.media.atlassian.com","clientId":"700fdcad-00a1-4373-a5af-a25ea3468e76","tokenDurationInMins":20}},"reqCreate":{"id":246,"projectId":10050,"form":{"name":"M365 (CSP) - Support","descriptionHtml":"","callToAction":"M365 (CSP) - Support","intro":"<p>M365 (CSP) - Support</p>","instructions":"","icon":10518,"iconUrl":"https://synaxon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10078","fieldConfigId":"10182","label":"Partner Nummer","description":"Gib hier falls Vorhanden, deine SYNAXON Partner Nummer an.","descriptionHtml":"<p>Gib hier falls Vorhanden, deine SYNAXON Partner Nummer an.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10156","fieldConfigId":"10285","label":"Partner Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10077","fieldConfigId":"10181","label":"Ansprechpartner","description":"Unter welchem Namen sollen wir dieses Ticket eröffnen?","descriptionHtml":"<p>Unter welchem Namen sollen wir dieses Ticket eröffnen?</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10169","fieldConfigId":"10304","label":"Ansprechpartner Telefon","description":"Unter welcher Nummer können wir dich für Rückfragen erreichen?","descriptionHtml":"<p>Unter welcher Nummer können wir dich für Rückfragen erreichen?</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10136","fieldConfigId":"10257","label":"Ansprechpartner E-Mail","description":"An welche Adresse dürfen wir Informationen zu diesem Anliegen schicken?","descriptionHtml":"<p>An welche Adresse dürfen wir Informationen zu diesem Anliegen schicken?</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Ticket Titel","description":"Bitte fasse hier kurz dein Anliegen zusammen. Wir prüfen es gegen unsere Knowledge-Base.","descriptionHtml":"<p>Bitte fasse hier kurz dein Anliegen zusammen. Wir prüfen es gegen unsere Knowledge-Base.</p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/9/create/246","requestValidateBaseUrl":"/servicedesk/customer/portal/9/validate/246","calendarParams":{"firstDay":1,"date":"2024-12-25T07:40:02+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"896bea43-8a8a-3888-ae09-00f8942c4bb7","appLinkName":"System Confluence","appLinkUrl":"https://synaxon.atlassian.net/wiki","spaceKey":"SMST","spaceName":"SMS Technik","spaceUrl":"https://synaxon.atlassian.net/wiki/spaces/SMST","isServer":false},"labels":[],"projectKey":"SYSTE","serviceDeskId":9,"kbLinkDomainURLs":["https://synaxon.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDBmZGNhZC0wMGExLTQzNzMtYTVhZi1hMjVlYTM0NjhlNzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzUxMTAwMDIsIm5iZiI6MTczNTEwODgwMn0.Kgrxx2dhAEttd5q_xhudhc2eoI63R6p8d0hL1nPw9Qo","targetCollection":"upload-project-10050","endpointUrl":"https://api.media.atlassian.com","clientId":"700fdcad-00a1-4373-a5af-a25ea3468e76","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":14,"updated":"2024-05-28T15:39:58.778635620Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[280,281,246],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":14,"name":"CSP Support","submit":{"lock":false,"pdf":false},"templateFormUuid":"d6f98533-0117-4c25-84ee-092bd8c27042"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":21},"layout":"default","localId":"59319a3d-e452-48f5-8119-d6579bf06ed8"}},{"type":"rule"},{"type":"paragraph","content":[{"type":"text","text":"Informationen zum Endkunden"}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":3},"layout":"default","localId":"a3c594a6-3828-4fb5-8b14-79720e537c11"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":5},"layout":"default","localId":"dac9119b-bf80-44a0-8588-063241ef41c8"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":6},"layout":"default","localId":"8a593ae3-b0ba-4a70-904b-0eaeedea720f"}},{"type":"rule"},{"type":"paragraph","content":[{"type":"text","text":"Problemdiagnose"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":8},"layout":"default","localId":"01b0ef68-a7df-45e3-b26f-645facd0bbd7"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":9},"layout":"default","localId":"26b89d1e-72da-4aff-8f91-8ac1964157f5"}}]}]},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":10},"layout":"default","localId":"481e0db8-810a-4699-b5e9-cf50aded3c9d"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":19},"layout":"default","localId":"8450c981-255e-4583-bc98-aa862e76f25d"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":26},"layout":"default","localId":"c07cee10-bf2d-4c23-baae-f49522c0f5b8"}},{"type":"paragraph","content":[]},{"type":"paragraph","content":[{"type":"text","text":"Ich habe "},{"type":"text","text":"diesen Artikel","marks":[{"type":"link","attrs":{"href":"https://synaxon.atlassian.net/wiki/spaces/SMST/pages/262078473/Information+%7C+M365+Support"}}]},{"type":"text","text":" gelesen und verstanden."}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":24},"layout":"default","localId":"3fe3d202-e907-4120-8cad-3c6715c0c2af"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"tl","label":"Benutzer","description":"Trage hier die betroffenen Benutzer ein","validation":{"rq":false},"choices":[],"questionKey":""},"19":{"type":"rt","label":"Welche Schritte wurden bereits übernommen?","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"9":{"type":"tl","label":"Postfach","description":"Trage hier die betroffenen Postfächer ein","validation":{"rq":false},"choices":[],"questionKey":""},"26":{"type":"at","label":"Anhang","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"24":{"type":"cm","label":"","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Ja, gelesen und verstanden.","other":false}],"questionKey":""},"5":{"type":"tl","label":"Tenant Name","description":"Name des betroffenen Tenants","validation":{"rq":true},"choices":[],"questionKey":""},"10":{"type":"rt","label":"Problemschilderung","description":"","validation":{"rq":true},"jiraField":"description","questionKey":""},"21":{"type":"ts","label":"MPN ID","description":"Bitte trage hier deine Microsoft Partner ID ein","validation":{"rq":true},"choices":[],"questionKey":""},"6":{"type":"tl","label":"Tenant ID","description":"ID des entsprechenden Tenants","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"tl","label":"Primäre Dömäne","description":"Primäre Dömäne des betroffenen Kunden","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"d6f98533-0117-4c25-84ee-092bd8c27042"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":14,"updated":"2024-05-28T15:39:58.778635620Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[280,281,246],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":14,"name":"CSP Support","submit":{"lock":false,"pdf":false},"templateFormUuid":"d6f98533-0117-4c25-84ee-092bd8c27042"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":21},"layout":"default","localId":"59319a3d-e452-48f5-8119-d6579bf06ed8"}},{"type":"rule"},{"type":"paragraph","content":[{"type":"text","text":"Informationen zum Endkunden"}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":3},"layout":"default","localId":"a3c594a6-3828-4fb5-8b14-79720e537c11"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":5},"layout":"default","localId":"dac9119b-bf80-44a0-8588-063241ef41c8"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":6},"layout":"default","localId":"8a593ae3-b0ba-4a70-904b-0eaeedea720f"}},{"type":"rule"},{"type":"paragraph","content":[{"type":"text","text":"Problemdiagnose"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":8},"layout":"default","localId":"01b0ef68-a7df-45e3-b26f-645facd0bbd7"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":9},"layout":"default","localId":"26b89d1e-72da-4aff-8f91-8ac1964157f5"}}]}]},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":10},"layout":"default","localId":"481e0db8-810a-4699-b5e9-cf50aded3c9d"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":19},"layout":"default","localId":"8450c981-255e-4583-bc98-aa862e76f25d"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":26},"layout":"default","localId":"c07cee10-bf2d-4c23-baae-f49522c0f5b8"}},{"type":"paragraph","content":[]},{"type":"paragraph","content":[{"type":"text","text":"Ich habe "},{"type":"text","text":"diesen Artikel","marks":[{"type":"link","attrs":{"href":"https://synaxon.atlassian.net/wiki/spaces/SMST/pages/262078473/Information+%7C+M365+Support"}}]},{"type":"text","text":" gelesen und verstanden."}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":24},"layout":"default","localId":"3fe3d202-e907-4120-8cad-3c6715c0c2af"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"tl","label":"Benutzer","description":"Trage hier die betroffenen Benutzer ein","validation":{"rq":false},"choices":[],"questionKey":""},"19":{"type":"rt","label":"Welche Schritte wurden bereits übernommen?","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"9":{"type":"tl","label":"Postfach","description":"Trage hier die betroffenen Postfächer ein","validation":{"rq":false},"choices":[],"questionKey":""},"26":{"type":"at","label":"Anhang","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"24":{"type":"cm","label":"","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Ja, gelesen und verstanden.","other":false}],"questionKey":""},"5":{"type":"tl","label":"Tenant Name","description":"Name des betroffenen Tenants","validation":{"rq":true},"choices":[],"questionKey":""},"10":{"type":"rt","label":"Problemschilderung","description":"","validation":{"rq":true},"jiraField":"description","questionKey":""},"21":{"type":"ts","label":"MPN ID","description":"Bitte trage hier deine Microsoft Partner ID ein","validation":{"rq":true},"choices":[],"questionKey":""},"6":{"type":"tl","label":"Tenant ID","description":"ID des entsprechenden Tenants","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"tl","label":"Primäre Dömäne","description":"Primäre Dömäne des betroffenen Kunden","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"d6f98533-0117-4c25-84ee-092bd8c27042"},"linkedJiraFields":["description"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}